Dear Resident(s):

In an effort to focus on prevention and protection, Management will be implementing the following policies and procedures effective immediately.

1. All non-essential service requests will be postponed until a later date.
2. Maintenance/Management will only enter an occupied apartment for the following emergency service requests.

• Water Leak
• No Electricity
• Breaker Box making noise
• Sewer Backups
• No A/C (Temperature above is 80˚F or above)
• No Heat (Temperature below 60˚F)
• No Hot Water
• Clogged Toilet (if only one bathroom)
• Clogged Kitchen Sink
• Refrigerator Not Working
• Broken Apartment Doors/Windows and Locks
• Infestation
• Gas Leak (Smell Gas Fumes)
• Fire (after 911 or Fire Department has been called)

We appreciate your patience during this time. The leasing office will remain open; however, residents are strongly encouraged to communicate with the office staff via phone, email at: manageratlincolngarden@gmail.com or community website at: apartmentinreno.com to place service requests or discuss any business-related items, and we urge residents to pay rent online.

If you have any questions, please feel free to contact me directly at 775.359.4494.

Sincerely,
Lincoln Garden/Regina Marie/Nevada Hills Management Team